Q&A
1️ Do you provide damp and mould surveys in Northamptonshire?
Yes, we provide professional damp and mould surveys across Northamptonshire and surrounding counties. We use advanced moisture detection equipment and provide detailed reports for property owners, estate agents, and landlords.
2️ Are your damp surveys independent?
Yes. TMCUK is fully independent — we don’t sell products or work for insurers. Our surveys are unbiased and based on factual, scientific moisture readings in line with PAS 64 and IICRC standards.
3️ What’s included in a damp or mould inspection?
Our surveys include a full moisture assessment, humidity readings, thermal imaging (where required), photographic evidence, root-cause analysis, and a detailed written report with recommendations for remediation.
4️ Do you offer mould testing or air quality testing?
Yes, we offer surface and air testing to identify mould spores and contamination levels. This helps pinpoint the cause of mould and ensures the right remediation plan is followed.
5️ How quickly can you attend?
We usually offer appointments within 48–72 hours. For urgent damp or mould issues affecting tenants or sales transactions, same-week callouts are often available.
6️ Do you help landlords and estate agents comply with Awaab’s Law?
Yes. We help landlords and letting agents meet their legal obligations under Awaab’s Law by providing clear evidence, documentation, and remediation advice for damp and mould complaints.
7️ Can you fix the problem after the survey?
Yes, we offer both survey and remediation services. Once the cause is identified, we can provide professional damp or mould remediation to restore the property safely and effectively.
8️ Are you qualified and insured?
Yes. We are IICRC certified, PAS 64 compliant, and fully insured. Our qualifications ensure all assessments and drying works are carried out to industry standards.
9 Do you work with homebuyers or only landlords?
We work with homeowners, landlords, tenants, estate agents, property managers, and housing associations. We also provide pre-purchase damp surveys for homebuyers.
10️ What areas do you cover?
We cover Northamptonshire, Bedfordshire, Cambridgeshire, Leicestershire, and surrounding counties.
11 How do I book a survey?
You can call us directly, message through Google, or visit our website www.totalmoisturecontroluk.co.uk to book your damp or mould inspection.
12️ What happens after the survey?
You’ll receive a detailed PDF report with photographs, readings, and recommendations. We’ll also guide you through the next steps to resolve any issues quickly and effectively.