Privacy Policy

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MRUK is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

• Personal Identification Information: such as your name, address, email address, and phone number, which you provide when filling in forms on our website, subscribing to our services, or contacting us.
• Technical Data: including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: information about how you use our website, products, and services.
• Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

We use your data for the following purposes:

• To provide our services: Including scheduling, billing, and delivering our disaster restoration services.
• To communicate with you: We may contact you about service updates, respond to your queries, or provide requested information.
• To improve our website: We use technical data to enhance our website’s functionality and user experience.
• For marketing purposes: With your consent, we may send you information about our services, promotions, or other updates relevant to disaster restoration.
• To comply with legal obligations: Including record-keeping, fraud prevention, and adherence to laws.

We may share your personal information with:

• Service providers: Third-party companies who help us deliver our services, including IT, payment processing, and email marketing services.
• Law enforcement and regulatory authorities: When required by law or necessary to protect our legal rights.
• Business transfers: In the event we sell, transfer, or merge parts of our business, the new owners may use your data in the same way as outlined in this policy.

We take data security seriously and have put in place suitable physical, electronic, and managerial procedures to protect your information. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. Any transmission of personal data is at your own risk.

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once it is no longer needed, we will securely delete or anonymize your data.

Under the UK General Data Protection Regulation (GDPR), you have certain rights regarding your personal data, including:

• Access: Request a copy of the information we hold about you.
• Correction: Correct any inaccurate or incomplete data.
• Deletion: Request the deletion of your data in certain circumstances.
• Restriction: Request restriction of processing of your data.
• Objection: Object to processing of your personal data.
• Data Portability: Request to transfer your data to a third party.

If you wish to exercise any of these rights, please contact us at [contact email address].

With your consent, we may use your data to send you marketing communications. You can withdraw consent or unsubscribe from our marketing communications at any time by clicking the unsubscribe link in the email or contacting us directly.

Our website uses cookies to distinguish you from other users, track your use of our site, and improve your experience. Please see our [Cookie Policy] for further details on how we use cookies and your options for managing them.

Our website may contain links to other websites. This privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. We do not control these third-party websites and are not responsible for their content or data protection practices.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email. Please check back regularly to see any updates or changes.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MRUK